BABS Online Booking: Book Smart ID Card & Passport Appointments – Home Affairs

Did you know that The Department of Home Affairs (DHA) has launched a new application system called the Branch Appointment Booking System (BABS)? BABS Online Booking system is for you to book for a Smart ID Card or Passport Appointments at Home Affairs easily.

This system works best when booking for Bank Branches appointments, and, this is a great way to avoid the long waiting lines that have been a common complaint for Home Affairs customers.

According to Mr. Siyabulela Qoza – Ministerial Spokesperson for the Minister of Home Affairs, BABS is being phased in to DHA branches nationally, meaning that not all branches are available for BABS at the moment. Below is the list of BABS offices.

Services ONLY available for BABS Online Booking?

At the moment, the system is only available for the smart ID card applications for citizens that are 16 years and older, and passport applications for all citizens with ID numbers already. NOTE: Every South African citizen is now born with an ID number on birth certificates, so you can use that to setup an appointment.

For all other home affairs services listed below, please visit any branch (not Bank Branches) for assistance:

  • Marriage certificates
  • Birth certificates
  • Requests for amendment
  • Requests for rectification of personal information

How to: BABS Online Booking

Now that you know what BABS is meant to do, here are 6 easy steps to follow for a successful DHA booking. It’s quick and easy to book an appointment on the BABS.

Total Time: 4 minutes

  1. Visit www.dha.gov.za.

  2. Click on BABS icon towards the bottom of the DHA website

  3. Enter your South African ID number.

  4. Enter your other personal details in the fields provided.

  5. Select your province, city and branch.

  6. Click on select timeslots.

List of Home Affairs BANK branches available for BABS Online Booking

Just like what the spokes person said above, the BABS online booking system is a phased project and not so long, you will be able to book for an appointment to any home affairs branch in the country.

List of Home Affairs branches available for BABS Online Booking

Province Office/Branch
 Province Office/Branch
 EASTERN CAPEALIWAL NORTH
BIZANA
BUTTERWORTH
CLEARY PARK
ENGCOBO
GRAAFF REINET
GRAHAMSTOWN
HUMANSDORP
LIBODE
MDANTSANE
MOTHERWELL
LUSIKISIKI
MTHATHA
PORT ELIZABETH (GQEBERHA)
EAST LONDON
KING WILLIAMS TOWN
QUEENSTOWN
MOUNT FRERE
MT AYLIFF
QUMBU
STERKSPRUIT
UITENHAGE
 FREE STATEBETHLEHEM
BOTSHABELO
WELKOM
PHUTHADITJHABA
BLOEMFONTEIN
BULTFONTEIN
HARRISMITH
KOFFIEFONTEIN
KROONSTAD
SASOLBURG
THABA NCHU
 GAUTENGBENONI
BOKSBURG
BRAKPAN
BRONKHORSTSPRUIT
GARANKUWA (ODI)
HEIDELBERG
KEMPTON PARK
AKASIA
RANDBURG
VEREENIGING
RANDFONTEIN
KRUGERSDORP
GERMISTON
SPRINGS
ALBERTON
PRETORIA (BYRON)
ALEXANDRA
SOWETO
JOHANNESBURG (HARRISON)
MAPONYA MALL
CENTURION
ROODEPOORT
MAMELODI
MAPONYA MALL (SOWETO)
NIGEL
SEBOKENG
SOSHANGUVE NORTH
VAN DER BIJL PARK
EDENVALE
 KWAZULU NATALDURBAN (COMMERCIAL ROAD)
EMPANGENI
PINETOWN
PROSPECTON
SCOTTBURGH
UMZIMKULU
ESHOWE
IXOPO
KWADUKUZA (STANGER)
MTUBATUBA
TONGAAT
NDWENDWE
UMGENI ROAD (DURBAN)
PORT SHEPSTONE
NEWCASTLE
ULUNDI
RICHARDS BAY
PIETERMARITZBURG
NEW HANOVER
KOKSTAD
DUNDEE
VRYHEID
ESTCOURT
LADYSMITH
 LIMPOPODZANANI
ELIM
GROBLERSDAL
IPELENG (THABAZIMBI)
LEBOWAKGOMO
LEPHALALE (ELLISRAS)
MALAMULELE
MODIMOLLE
MODJADJISKLOOF
MUSINA
PHALABORWA
TZANEEN
JAN FURSE
GIYANI
MOKOPANE
POLOKWANE
THOHOYANDOU (MAKWARELA)
VUWANI
 MPUMALANGAHAZYVIEW
KOMATIPOORT
WHITE RIVER (NSIKAZI)
EMALAHLENI (WITBANK)
ERMELO
MBOMBELA (NELSPRUIT)
MALELANE (MALALANE)
MHALA
BELFAST (EMAKHAZENI)
BETHAL
VOLKSRUST
BARBERTON
MASHISHING (LYDENBURG)
PIET RETIEF
SECUNDA (from Evander)
STANDERTON
EERSTEHOEK
MIDDELBURG
 NORTHERN CAPECALVINIA
DE AAR
JAN KEMPDORP
PAMPIERSTAD
KURUMAN
KIMBERLY
UPINGTON
POSTMASBURG
PRIESKA
SPRINGBOK
 NORTH WESTATAMELANG
BRITS
GANYESA
ITSOSENG
LICHTENBURG
MANKWE
POTCHEFSTROOM
VRYBURG
WOLMARANSSTAD
MMABATHO
KHAYELITSHA
RUSTENBURG
KLERKSDORP
ZEERUST
 WESTERN CAPEBEAUFORT WEST
CALEDON
MALMESBURY
MITCHELL’S PLAIN
MOSSEL BAY
NYANGA (NONTSUMPA)
OUDTSHOORN
STELLENBOSCH
VREDENDAL
WORCESTER
PAARL
WYNBERG
CAPE TOWN (BARRACK STREET)
BELLVILLE
GEORGE
SOMERSET WEST
List of Home Affairs branches available for BABS Online Booking

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Kyla Venter-Louw

📚Passionate Afrikaner girl, a writer covering local schools in my community. 🖋️🏫 Sharing stories that inspire and educate. 🌟 Ek is lief vir onderwys en alles daarrondom. Let's celebrate our language together! 🇿🇦✍️ #SchoolClick #LocalSchools #Community

19 Comments

  1. Smart ID Card (ID Card)

    Surname
    ZALI
    Name
    SIPHELELE
    Sex
    MALE
    Country Of Birth
    RSA
    Identity Number
    8106035706081
    Date Of Birth
    03 JUNE 1981
    Citizen
    RSA
    Province
    EASTERN CAPE
    City
    MTHATHA
    Branch
    MTHATHA
    Product Type
    ID CARD Application
    Date Range
    09 JANUARY 2024

  2. I cant make online booking have been battelibg for the past 3 months. I dont have a bank acc…

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