Billing-to-collection Manager Job

ADvTECH is currently seeking a diligent and experienced Billing-to-Collection Manager to join their Crawford Schools Corporate business unit in Sandton, Gauteng. This permanent, mid-senior level position is vital for ensuring accurate financial reporting, minimising debt, and maximising revenue within their education management operations, all while maintaining an excellent customer experience. Candidates with a strong financial background, specifically in billing and collections, are invited to apply by the closing date of 14 November 2025, with an anticipated start date of 01 January 2026.

Detailed list of vacancy key details

• Name of the company: ADvTECH
• Division: Crawford International
• Business unit: Crawford Schools Corporate
• Job title: Billing-to-collection Manager
• Location: Sandton, Gauteng
• Employment type: Permanent
• Minimum experience: Mid-Senior, requiring at least 5 years of experience as a Financial Manager or Manager with specific Billings & Collection experience.
• Company primary industry: Education Management
• Job functional area: Education (specifically financial administration within the education sector)
• Closing date for applications: 14 November 2025
• Anticipated start date: 01 January 2026
• Educational requirements: CA (SA) or SAIPA qualification, or a B-Com or B-Tech Accounting degree.
• Key purpose of the role: To ensure accurate Accounts Receivable (AR) reporting (balance sheet and income statement), minimise brand debt, drive revenue maximisation (billing completeness and collection), and ensure an optimal customer experience in the billing-to-collection operations.

Simple summary of the vacancy

ADvTECH, a leader in Education Management, is looking for a dedicated Billing-to-Collection Manager for their Crawford Schools Corporate division, based in Sandton, Gauteng. This is a permanent, mid-senior role crucial for the financial health and customer satisfaction of the brand. The successful candidate will be responsible for overseeing the entire billing-to-collection cycle, ensuring accuracy, efficiency, and compliance.

The core of this role involves driving billing accuracy and providing superior customer service related to billing. This includes coordinating and controlling student billing, managing the quality of the Global Shared Services (GSS) billing process, and ensuring the accurate compilation of billing master data. A significant part of the role also involves maximising other income streams, such as approving pricing for school fundraising events and optimising tuckshop rentals.

Furthermore, the manager will be instrumental in developing and maintaining brand-level policies, standard operating procedures (SOPs), and control tools for the billing-to-collection cycle. They will manage student bursary and discount applications, perform controls for accuracy, and continuously seek to improve processes. A strong focus on reporting is required, including reviewing accounts, identifying potential issues, and preparing comprehensive monthly management reports with key performance indicators (KPIs) and actionable insights.

Debt management is another critical aspect, involving controlling the GSS collection process, validating bad debt write-off proposals, and coordinating campaigns related to non-re-enrolment, suspension, and legal handovers. The role also encompasses managing projects, coordinating bursar operations related to the billing cycle, and handling administrative HR activities for their direct team. The ideal candidate will possess strong problem-solving, analytical, process mapping, and project management skills, with excellent data analysis capabilities, particularly in Excel. Behaviourally, they should be a good negotiator, an excellent communicator, proactive, and dynamic.

No school image logo was provided in the vacancy content.

How to apply for this post

To apply for this opportunity, please follow these instructions:

• Access the full advertisement and apply online through the ADvTECH Career Portal.
• Click on the following link to apply directly: Click here to apply.
• Note that this link will redirect you from the ISASA website to the ADvTECH Career Portal.
• If you do not have an existing account on the ADvTECH portal, you will need to register on their website to submit your application. There is no need to register on the ISASA site.

Potential candidate questions and advice

• Q: What is the main objective of this role?
  A: The primary goal is to ensure accurate financial reporting related to Accounts Receivable, minimise outstanding debt, maximise revenue through complete billing and effective collection, and provide an excellent customer experience throughout the billing process.
• Q: What specific qualifications are essential?
  A: You must hold a CA (SA) or SAIPA qualification, or a B-Com or B-Tech Accounting degree. These financial qualifications are non-negotiable for the role.
• Q: How much experience do I need to be considered?
  A: The role requires a mid-senior level of experience, specifically at least 5 years as a Financial Manager or a Manager with direct experience in Billings & Collection.
• Q: What kind of skills will make me a preferred candidate?
  A: Strong problem-solving abilities, analytical thinking, process mapping expertise, project management skills, and excellent data analysis (especially with Excel) are highly valued.
• Q: Are there any specific behavioural attributes they are looking for?
  A: Yes, the ideal candidate should be a good negotiator, possess excellent communication skills, demonstrate proactivity, and maintain a dynamic approach to their work.
• Q: When is the application deadline?
  A: Make sure to submit your application by the closing date of 14 November 2025.
• Q: What is the expected start date for this position?
  A: The role is expected to commence on 01 January 2026.
• Q: What are the key systems or tools I should be familiar with?
  A: Experience with billing systems like SIMS, D365, and KARRI is mentioned. Strong proficiency in Excel for data analysis is also crucial.
• Q: How important is customer service in this role?
  A: It’s very important. The role explicitly aims to ensure an “optimal customer experience in the billing-to-collection operations,” indicating a strong focus on client satisfaction alongside financial objectives.
• Q: Will I be managing a team?
  A: Yes, part of your responsibility includes managing the administrative HR activities for the team that reports to this role, indicating a leadership component.
• Q: What makes ADvTECH a desirable employer?
  A: ADvTECH is a prominent education management company, offering a permanent position with significant responsibility within their Crawford Schools Corporate division, suggesting opportunities for stable career growth and impact in the education sector.

Institution details

• Company: ADvTECH
• Location: Sandton, Gauteng, South Africa
• Website: While no specific website for Crawford Schools Corporate was provided, ADvTECH is the parent company. You can find more about ADvTECH at their corporate site (a general search for “ADvTECH” will lead to their main website).

For more job opportunities, including other billing and collection roles, please visit the ISASA vacancies page.

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